Boost your business exposure with these 8 best social media marketing strategies

In the past few years, the digital marketing world has seen social media gain increasing traction as a tool that can give maximum exposure and greater marketing mileage for any brand, product, or service. The platform has evolved from being a mere fad, or just another platform for publishing content – and has become one of the most effective marketing and advertising tools and strategies available.

Online users in the United States are spending more time on social media channels than anywhere else on the Internet, according to Small Biz Trends. As a result, 86% of marketers acknowledge that social media provides maximum exposure for their businesses. It was reported in another report published by HubSpot that companies have at least one dedicated social media person or a social media team.

However, the Small Biz Trends report also indicated that 88% of businesses using social media admitted that they have a lot more to learn about social tactics. Specifically, they are interested in learning more about strategies that would be effective to engage targeted audiences and increase brand awareness. Listed below are 10 amazing social media marketing strategies that deliver more and better-targeted results for your business.

Increase online visibility on more social media networks

Even though it seems like yesterday, social media giant Facebook turns 10 this year. Facebook is still the dominant force in social media with 757 million Daily Active Users (equivalent to 1.23 billion Monthly Active Users according to official Facebook reports). While the platform is the primary arena for social media marketing activities, it should not be your only social media outlet.

Many other social networks are also gaining ground, with many focusing on graphics, pictures, and videos as their main content. Pinterest, Instagram, Vine and Snapchat are examples of social media sites that target specific user categories and demographics. In order to gain maximum exposure for your business, you should develop a strong social media presence not just on Facebook and Twitter, but also on other upcoming and highly dynamic social media networks.

Tailor Your Content to Specific Social Media Platforms

Businesses and digital marketers often make the mistake of posting the same type of content on all of their social networks. By doing so, businesses fail to provide social media users with the unique experience they want from each platform. Every social network caters to a certain demographic and social user category, so broadcasting the same type of content to all will not produce the desired results.

Pinterest and Instagram users are more likely to be interested in content with a visual nature and more likely to click on really high-quality images and graphics telling your story. In this regard, the key to success is tailor-fitting your content to the various social media platforms and checking which format will work best.

Instead of selling stuff, tell stories

While social media is still a digital marketing tool, using it to sell your products directly to consumers will do more harm than good to your brand or business. Social media networks are full of stories and people go to them to read stories, be amazed by interesting features, and learn new things from uploads and shares. In order to use social media effectively, you need to learn how to tell a story before you can sell anything.

Your brand will get more attention if you tell stories. As a result, they would want to know more about you and read, view, or watch more stories, photos, and videos about you. As their level of interest grows, they will be able to show an interest in your business, in what you do, and in what you sell – and this will be the right time for profits to roll in.

Share more pictures, graphics, and videos

As soon as Facebook introduced a new feature that allowed Instagram videos to be uploaded, the social network experienced up to 5 million video uploads within the first 24 hours of the launch. That is the power of video and other visual elements, and learning how to use these tools and elements can give you maximum exposure for your business. Now, micro-video is gaining ground, providing another form of content that will revolutionize social media.

As the Internet becomes more accessible to smartphones and other Internet-enabled mobile devices, Snapchat, Twitter’s Vine, and the new micro-video sharing feature on Instagram will certainly gain in popularity. Pinterest is fast evolving, shedding its “women’s only network” tagline to gain more subscribers from more and more online users regardless of gender or demographics. As well as Mobli, Path, Slideshare, and Tumblr, other networks with a visual content focus are gaining traction.

Organize contests and promotional activities

Getting your targeted audiences directly involved in activities is one of the most effective strategies for social media in general. The best way to drive their interest and solicit their participation is by conducting contests and other promotional activities. You can be as creative as you like when it comes to the type of contests you can run, but using the sharing features and other viral components provided by your social network can bring your brand or business even more exposure, as more and more online users participate.

Provide more educational content

According to Social Media B2B research, businesses that use social media strategies for content marketing, such as maintaining blogs, generate 67% more leads than companies that do not. Using social media marketing, they can gain more of their target audiences’ trust, and to do so they have to create educational content that their readers will find very useful for whatever purposes or needs they have.

Using and sharing educational content is a very effective strategy if you want to gain more exposure for your business and build a bigger and more diverse audience, according to a recent HubSpot study. Through the use of educational content that your targeted customers find relevant and interesting, you can extend the reach and coverage of your brand and business.

Make mobile social media marketing a priority

Facebook announced that there were an average of 556 million Mobile Daily Active Users, a 49% increase over last year. This translates into 945 million Mobile Monthly Active Users, a 39% increase year-over-year. These numbers illustrate the power of mobile social media marketing, which should encourage digital marketers to create more content and location-based advertising targeted at mobile social media users.

Response to ALL Comments, Suggestions, Inquiries, and Complaints

Social media users comment, suggest, inquire, or even complain about business pages and social profiles. In return, they expect a response or acknowledgment from you or your social media manager. Approximately 42 percent of social media users expect to receive a response within 60 minutes according to a study by Convince and Convert.

Users expect some form of interaction from business owners and digital marketers through social media. Businesses and digital marketers who respond to these comments and inquiries will be at an advantage over those who do not. Also, you should know how to handle or address complaints in a way that will satisfy online users. Don’t delete complaints, otherwise, you’ll be removed from their lists.

Also, show your gratitude for the time spent by online users reading, liking, and sharing your content. It will put you in their favor and there will be more opportunities for them to come back, read more of your content, and even tell others about you and your brand.

One of the most dynamic and fastest-growing digital marketing channels is social media marketing. These social networks are maturing to their full potential, and digital marketers need to learn how to utilize them so that they can deliver better brand awareness and maximum exposure for their business. You can start with a tweet, an upload, or a post – and let it grow from there.

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Simran Choudhary January 18, 2022 0 Comments

What is omnichannel marketing?

The omnichannel marketing approach is easier to understand once we divide it into different segments, so let’s start. Firstly, the meaning of ‘omni’, which means combining all things together, and by adding the ‘channel’ to omnichannel, we are now referring to the concept of using all channels to create a single, unified customer experience. Omnichannel can include both online and offline channels – websites, email, physical stores, digital platforms, etc – as well as all devices from desktop to mobile and everything in between.

An omnichannel marketing strategy, on the other hand, combines the use of digital and traditional marketing channels in order to provide a consistent message and experience. The experience adapts to customers based on their journey and is consistent regardless of where the customer engages.

Omnichannel marketing requires a holistic approach to customer journeys and all the places where customers interact with your brand. When you grasp where customers engage, you will also be able to collect unified customer data and design your communication channels to work in concert – instead of in opposition – to one another.

How do ‘multichannel’ and ‘omnichannel’ marketing differ?

There is a significant difference between multichannel and omnichannel marketing in the way in which systems work together to engage customers. Even though both approaches aim to engage customers on various channels, omnichannel marketing focuses on the integrated and consistent nature of engagement across these channels while multichannel marketing is less connected and is more concerned with distribution through different channels.

Unlike multichannel marketing, where the decision of how to engage is left to the customer, omnichannel marketing ensures that the message is seamless and consistent no matter what channel they choose.

Omnichannel marketing: what are the benefits?

There are several benefits to omnichannel marketing that justify the effort and planning involved. The most important benefit is customer satisfaction. As omnichannel marketing focuses on delivering seamless information and experiences, brands deliver exceptional customer experiences – which is the deciding factor for consumers when evaluating and choosing a brand.

In addition to customer satisfaction, revenue and business success are also impacted by customer satisfaction. Increasing customer satisfaction can result in increased customer retention and loyalty, which can have a significant effect on revenue. According to some studies, a 5% increase in customer retention can lead to profit increases between 25% and 95%.

In addition to customer satisfaction, brands also gain the following benefits from omnichannel marketing:

  • 360-degree customer view
    Omnichannel marketing allows you to collect customer data from disparate sources, as well as unify them by combining cookie data, point of sale data, loyalty program data, and more. In this way, the creation of a full customer profile is made possible, which leads to stronger personalization efforts, better campaign design, and more, thereby contributing to high conversion rates.
  • Teamwork and synergy
    A key component of omnichannel marketing is integration, not just from the end-user perspective, but also from the internal process perspective. As a result of omnichannel marketing, teams will need to work together to coordinate campaigns, messaging, and distribution, while also sharing customer data – thus increasing collaboration as teams aim for the same goal.
  • Cost-effective marketing
    As a result of omnichannel marketing, we’ll be able to determine what’s working and what’s not. As a result of this data, brands can tailor strategies more effectively as they will gain a deeper understanding of what channels and methods are delivering higher ROI.

How does headless marketing enable omnichannel marketing?

Content teams and marketers can create content once and display it across all devices and channels by using a headless content management system (CMS). In order for omnichannel marketing to thrive, teams need an effective way to distribute content across channels and collect data from these interfaces to produce a 360-degree view of the customer. A headless CMS serves both those purposes and helps teams distribute content efficiently and effectively across channels while also collecting customer data.

How can omnichannel marketing benefit business?

Businesses that are trying to grab the attention of consumers in an age where customer experience is a key influencer in decision-making should have an omnichannel marketing strategy in place. As a result, it is important to ensure that you have a strategy and tools in place first to ensure that your experience executing omnichannel marketing is as seamless as the one you aim to deliver to your customers. 

For assistance with your omnichannel strategy connect with Blupord team today at [email protected]

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Simran Choudhary December 5, 2021 0 Comments

Email Automation: 3 Email Types to Boost Sales, Upsells, and Profits

Marketing with email can be an extremely powerful tool for any business if it’s used accurately.

As a customer’s inbox is a distraction-free zone, you have the opportunity to capture their attention with more high-targeted offers than through any other digital channel.

With this in mind it is no surprise that the effectiveness and ROI of email marketing can be highly desirable for any business. E-mail is 40 times more effective at acquiring customers than Facebook and Twitter combined. With email marketing, every dollar spent produces a return of $44.

However, email marketing isn’t enough on its own. A good email marketing strategy will involve automation. The right email at the right time will help you grow a loyal customer base of people who will spread the word about your business.

Automating the following 3 emails can increase sales, as well as upsells and profits.

The Welcome Email

We are given only one chance to make a good first impression. Any future follow-ups can be challenging if your introduction to a new subscriber is not impressive.

The welcome email generates three times more revenue and transaction per email than other promotional emails.

In the process of signing up for your newsletter, visitors agree to receive future emails from you, but they also give you access to their inbox. Don’t take it for granted. Be thoughtful of how you approach their expectations.

Greeting new subscribers with fun and friendly emails is a great way to welcome them. For example, you can offer them unique discounts or a first time offer. This will lead to sales among prospects who recently committed to engaging further with your business.

The Cart Abandonment Email

It’s true that people get distracted. When they go online to make a purchase, something can easily divert their attention causing them to leave their cart without a second thought.

A report from Baymard Institute states 69% of visitors abandon their shopping carts as a result of high shipping costs.

By addressing shipping costs in follow-up emails, you can convert cart abandoners into customers.

Can you tell the lifetime value of your customers? How many of them become regular customers after trying your service? If they are, offer them a “risky” discount so they can afford to lose money on the front end. Ask for feedback if your shipping rates are too thin to compete.

Although you may not always convert abandoned cart shoppers, you should reach out to them to find out why they did not complete their purchase. Use their feedback to make the checkout process better.

New Product Teaser

A tempting and irresistible email campaign teasing a new product can build anticipation for your product. It will increase your chance of success and help you reach your project goals.

Are you releasing a new product soon? Make your subscribers aware of your upcoming launch through a teaser campaign. As a result, they’ll be notified about more updates, and they’ll be more likely to buy the product once it’s available.

You only need to spark curiosity in your recipients’ minds with a teaser email if you want them to remain interested.

Writing and managing your email content correctly will simplify your life and increase your business growth.

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Simran Choudhary October 18, 2021 0 Comments

Posting on social media – The best times

In the near future, social media will become more important than ever as a way for people to get instant connections, uncover new trends, and get informed on events and such.

To thrive in an unexpectedly rapid digital transformation, businesses had to pivot, and social marketers had to avoid burnout as the volume of social interactions increased with increasing numbers of users.

Considering this, it’s not surprising that our review of the best times to post on Facebook in 2021 uncovered many significant changes, including increased engagement across platforms. Both businesses and their customers were constantly changing how they operate online, resulting in new ways of engagement. As we continue to unravel and refine future strategies,  this data assists marketers obtain new perspectives on the ever changing social landscape.

Today you will read more about the best times to post on each platform and suggestions on the times and days to avoid. Besides this information we recommend to conduct your own analysis and draw on the  inspiration for scheduling your publishing schedule.

The best times to post on Facebook

The best times to post on Facebook

Source – sproutsocial

  • Best times: Tuesday, Wednesday and Friday 9 a.m.–1 p.m.
  • Best days: Tuesday, Wednesday, Friday
  • Day to avoid: Saturday

It is not surprising that there was virtually 24/7 engagement on Facebook given that it is the world’s most popular social network.

Reviewing the past year of Facebook data, there were few completely ‘off’ periods. It was more common for businesses to get higher engagement on their content during the weekend, late at night, and early in the morning.

The top times shown above are recorded in US Central Time, so the high engagement in the early morning as well as the more traditional US workday also reflects Facebook’s worldwide reach. It is therefore an ideal platform for brands with an international or multi-location strategy.

The best times to post on Instagram

Best time to post on instagram

Source – sproutsocial

  • Best times: Tuesday 11 a.m.–2 p.m., Monday through Friday 11 a.m.
  • Best day: Tuesday
  • Day to avoid: Sunday

In 2020, Instagram continued to roll out new features such as Reels, enhance Stories, and push discovery on the Explore page. The platform was thus ideal for social media audiences struggling with lockdown measures to find and share hobbies – sometimes brands can use social listening to keep up to date as these trends emerge.

On weekdays, engagement became even denser with top times spanning 11 a.m.–2 p.m., and weekends and evenings offered increased engagement options.

Using Instagram to promote your brand content is a great way to reinforce your brand’s visual identity: demonstrate your graphic design skills by showcasing infographics and data reports. The popularity of Instagram Live, like the popularity of Facebook Live, exploded in 2020 as a way to stay connected in an immediate and less curated way. The reels also allow you to make shorter and more viral-ready content that can be used with your feed. 

The best times to post on Twitter

The best times to post on Twitter

Source – sproutsocial

  • Best times: Wednesday 9 a.m.– 3 p.m., Tuesday through Thursday 9–11 a.m.
  • Best day: Wednesday
  • Day to avoid: Saturday

In 2020, many social media users used Twitter to stay updated on developing stories, such as COVID-19 and the US Presidential Election. With this in mind, the platform placed a heavy emphasis on informative and accurate news, with specific trending topics discovery tabs devoted to these stories.

Peak engagement times on Twitter were consistently high through all of the weekdays in 2020, with more high engagement taking place in the evenings. Possibly, this is due to the platform’s continuous focus on news and updates, as well as its role as a hub for entertainment via viral Tweets and memes.

Tweets, while continuing to be an important resource for up-to-date news, also give customers a way to connect directly with brands through conversations and mentions. This means that having a strong customer care strategy in place is particularly valuable because it will enable them to move beyond responding to issues and focus on proactively improving the overall customer experience through social listening and analyzing voice of customer data.

Best times to post on LinkedIn

Best times to post on LinkedIn

Source – sproutsocial

  • Best times: Tuesday through Thursday 9 a.m.–noon
  • Best days: Tuesday and Wednesday
  • Day to avoid: Sunday

Engaging with LinkedIn has become extremely consistent during the US work week, which isn’t surprising considering LinkedIn is a professional-focused social network. We found that LinkedIn engagement drops more on the weekend than other social networks we reviewed, making this the worst day to post on the network.

Due to the focus of LinkedIn content on professional thought leadership and career growth, it’s no surprise that the majority of audiences are getting the most value from this content in their working day.

Aside from being an important platform for employee advocacy campaigns and recruiting, LinkedIn has also become a leading platform for creating a variety of content.

LinkedIn is clearly a platform that matches B2B strategies, but any brand can make use of LinkedIn marketing best practices and highlight accomplishments as a business or organization. In addition to employee advocacy, it provides employees with the opportunity to advance their personal brand or professional development by publishing content to their own profiles.

Posting times according to Industry

The research also showed how different industries’ engagement varies across networks and over time throughout the week in addition to reviewing when is a good time to post across all social accounts. This data can be used similarly to our global engagement findings to gain more specific insights into how audiences engage with different types of brands.

Based on our findings, we analyzed data from Facebook, Instagram, and Twitter where there was enough information available to provide an accurate and useful overview of engagement by industry.

Ideal time to post on social media for Healthcare

The healthcare system was faced with an overwhelming challenge in 2020 to adapt to global audiences that were constantly adjusting to new information and living under quarantine restrictions.

Despite some networks, such as Instagram, receiving infrequent engagement in this industry in our 2019 data, in 2020 we saw much more consistent engagement as at-home audiences relied on online sources to stay current and find answers to their questions about the COVID-19 pandemic. For a successful healthcare social media strategy, educating and informing audiences effectively will likely remain a key priority.

Best times to post on Facebook for Healthcare

  • Best times: Monday through Friday at 11 a.m.
  • Best day: Tuesday
  • Worst day: Sunday

Best times to post on Instagram for Healthcare

  • Best times: Sunday 8–9 a.m., Tuesday 8 a.m.–noon and 5–8 p.m.
  • Best day: Monday, Tuesday
  • Worst day: Saturday

Best times to post on Twitter for Healthcare

  • Best times: Monday 9 a.m.–noon, Tuesday 8 a.m.-1 p.m.
  • Best day: Tuesday
  • Worst day: Sunday

Best times to post on Facebook for healthcare

Best times to post on Instagram for healthcare

Best times to post on Twitter for healthcare

Source – sproutsocial

Ideal time to post on social media for Media

When it comes to engagement in the media industry, Twitter and Instagram were extremely consistent.

 Global news and entertainment media have around-the-clock engagement (relative to US central time) due to the relatively large audience globally.

In addition to Facebook’s large global audience, engagement on media industry accounts was especially high in the US morning, perhaps reflecting a tendency for audiences to habitually check in for a longer, single period of time during the day versus quick visits throughout.

Due to the continued scrutiny social platforms undergo as a source of immediate updates and a potential risk for misinformation, it is more important than ever to balance timely reporting with accurate information. Social media journalists and media brands should be aware of their best practices and cultivate overall digital literacy in order to serve their audiences effectively.

Best times to post on Facebook for Media

  • Best times: Friday 7 a.m., Tuesday 6–9 a.m.
  • Best days: Tuesday, Wednesday, Friday
  • Worst day: Saturday

Best times to post on Instagram for Media

  • Best times: Tuesday 1–5 p.m. , Wednesday 11 a.m. Thursday 8–9 a.m.
  • Best day: Tuesday, Wednesday, Thursday
  • Worst day: Sunday

Best times to post on Twitter for Media

  • Best times: Monday 6 a.m. & 9 a.m., Tuesday 7 a.m.
  • Best day: Monday, Tuesday
  • Worst day: Saturday

Best times to post on Facebook for media

Best times to post on Instagram for media

Best times to post on Twitter for media

Source – sproutsocial

Ideal time to post on social media for Education

Throughout the day and into the evening, Twitter and Facebook provided significant opportunities for engagement for education. The use of Instagram seemed to be sporadic, but universities and educational institutions shouldn’t overlook the opportunity to showcase their visual identity and show off student life through video content.

Developing a social marketing strategy for education must serve multiple functions, from attracting prospective students to keeping current students and alumni informed. To meet these needs and effectively target these distinct audiences at the right times, many schools will have to manage multiple social media accounts per platform.

Best times to post on Facebook for Education

  • Best times: Wednesday and Thursday at 10 a.m.
  • Best day: Tuesday, Wednesday
  • Worst day: Sunday

Best times to post on Instagram for Education

  • Best times: Friday 4–5 a.m., Thursday 2 p.m.
  • Best day: Friday
  • Worst day: Sunday

Best times to post on Twitter for Education

  • Best times: Monday 6– 9 p.m., Thursday 10 a.m.
  • Best day: Monday
  • Worst day: Sunday

Best times to post on Facebook for education

Best times to post on instagram for education

Best times to post on Twitter for education

Source – sproutsocial

Ideal time to post on social media for Nonprofits

We examined three social media platforms for nonprofit accounts and found that each of them had strong engagement during the typical US workday. Finding distinct peak times within the relatively solid block of engagement occurring from 8 a.m. to 7 p.m. was almost impossible.

The consistent audience engagement in this space offers a unique opportunity to narrow down your accounts’ individual data even further and find the best time for your specific organization to reach its target audience and achieve its goals.

Plus, since engagement is very similar across all platforms, it makes sense to vary content across them by playing to their unique strengths. Make sure you know what to post on each social network to effectively send your message and encourage your audience to follow you throughout your entire social presence.

Best times to post on Facebook for Nonprofit

  • Best times: Wednesday 10 a.m.–5 p.m.
  • Best day: Wednesday
  • Worst day: Saturday (minor difference)

Best times to post on Instagram for Nonprofit

  • Best times: Wednesday 10 a.m.–6 p.m.
  • Best day: Wednesday
  • Worst day: Sunday

Best times to post on Twitter for Nonprofit

  • Best times: Wednesday 10–11 a.m, 2–4 p.m.
  • Best day: Wednesday
  • Worst day: Sunday

Best times to post on Facebook for nonprofit

Best times to post on Instagram for nonprofit

Best times to post on Twitter for nonprofit

Source – sproutsocial

Ideal time to post on social media for Restaurants

With the demand for takeout and delivery increasing in 2020, restaurants need to inform their customers about changes to service and menus, plus provide social media-ready dine-in experiences.

Instagram is still highly active for the restaurant space despite these changes, with active periods ranging from morning to night.

 There are plenty of ways to use Instagram to creatively showcase your menu and delivery offerings, as well as behind-the-scenes shots from your kitchens, even if customers don’t typically take photos of their dining experiences.

Facebook and Twitter engagement varied more erratically over the weekdays, but these platforms still offer opportunities to connect with different audiences. Keep potential customers interested in your restaurant by offering unique promotions and updates tailored to each platform.

Best times to post on Facebook for Restaurants

  • Best times: Monday noon, Friday 1–2 p.m.
  • Best day: Friday
  • Worst day: Sunday

Best times to post on Instagram for Restaurants

  • Best times: Monday 9 a.m.–1 p.m.
  • Best day: Monday
  • Worst day: Saturday

Best times to post on Twitter for Restaurants

  • Best times: Wednesday noon–2 p.m., Thursday 8 a.m.–2 p.m.
  • Best day: Thursday
  • Worst day: Saturday

Best times to post on Facebook for restaurants

Best time to post on instagram for restaurant

Source – sproutsocial

Best times to post on Twitter for restaurants

Source – sproutsocial

 Ideal time to post on social media for Tech

You might be surprised to learn that Instagram had the highest number of peak posting times for the tech industry. Tech companies such as B2B brands however, can easily showcase both company culture as well as creative visual content such as infographics and reports, which can be employed to highlight both employee advocacy and creative visual content.

B2B buyers also increasingly use social media to do research before making purchasing decisions, similar to B2C customers. Social platforms are also an excellent way for brands to stay in touch with current customers, creating a sense of community around their products and offering meaningful customer support. A strong social media presence can directly impact the bottom line and customer experience for tech brands.

Best times to post on Facebook for Tech

  • Best times: Thursday 3–4 p.m.
  • Best day: Tuesday, Thursday
  • Worst day: Sunday

Best times to post on Instagram for Tech

  • Best times: Monday 10–11 a.m., 2–5 p.m., 8 p.m., Tuesday 10 a.m.–1 p.m., Thursday noon, Friday 11 a.m.
  • Best day: Monday
  • Worst day: Sunday

Best times to post on Twitter for Tech

  • Best times: Monday 11 a.m., Tuesday & Wednesday 9 a.m., Tuesday 2 p.m.
  • Best day: Tuesday
  • Worst day: Sunday

Best times to post on Facebook for tech

Best times to post on Instagram for tech

 

Best times to post on Twitter for tech

Source – sproutsocial

Ideal time to post on social media for Travel and Tourism

Travel restrictions and travel lockdown limited the traditional ways audiences engaged with the travel, tourism, and hospitality industries on social media throughout 2020, so these industries were forced to innovate and create digital experiences.

We have data showing that social media audiences have responded positively to these efforts, particularly on Facebook and Instagram. 

The efforts of tourism brands to share experiences from afar and inspire while using traditional travel photos didn’t fail to hit their target and opened up new opportunities for social marketers in these professions to remain creative and flexible with their strategies.

Best times to post on Facebook for Travel & Tourism

  • Best times: Tuesday and Wednesday 9 a.m.–1 p.m., Friday 10 a.m.–noon
  • Best day: Wednesday
  • Worst day: Sunday

Best times to post on Instagram for Travel & Tourism

  • Best times: Thursday 7 a.m., Monday 11 a.m.–3 p.m.
  • Best day: Thursday
  • Worst days: Saturday, Sunday

Best times to post on Twitter for Travel & Tourism

  • Best times: Monday 10 a.m.–2 p.m., Wednesday 8–9 a.m.
  • Best day: Monday, Tuesday
  • Worst day: Saturday

Best times to post on Facebook for travel & tourism

Best times to post on instagram for travel & tourism

Best times to post on Twitter for travel & tourism

Ideal time to post on social media for Finance

In order to get an accurate picture of peak engagement times, we focused on Twitter and Facebook, as these platforms are available and provide accurate data about social engagement with financial institutions.

The following does not mean that Instagram should be excluded from social media strategies for banks and financial institutions. The finance industry needs to carefully evaluate the best ways to stay connected with customers on social media while remaining compliant with important regulations.

Twitter had highly varied top times, perhaps reflecting global audiences’ ready engagement with short updates on industry news and markets. Facebook’s weekday activity followed a more typical pattern.

Best times to post on Facebook for Finance

  • Best times: Wednesday 9 a.m.–1 p.m., Monday 5 p.m., Friday 11 a.m.
  • Best day: Wednesday
  • Worst day: Sunday

Best times to post on Twitter for Finance

  • Best times: Monday and Tuesday 1–3 a.m., Friday noon–3 p.m.
  • Best day: Monday, Tuesday
  • Worst day: Saturday

Best times to post on Facebook for finance

Best times to post on Twitter for finance

Source – sproutsocial

Ideal time to post on social media for Hospitality

The hospitality industry also faced unexpected challenges to completely revamp their social media content and marketing approach in 2020, similar to the tourism industry. As travel restrictions and limitations changed throughout the year, hospitality brands, many of which manage multiple accounts for multiple locations, had to align on messaging and stay in touch with customers.

The industry’s strong customer service focus was reflected in peak engagement periods, which coincided with US working days and hours, as well as some additional high engagement times in the evening.

The hospitality industry’s overall social strategy must include a holistic approach to reputation management and review management as customers begin planning for travel in 2021 and beyond.

Best times to post on Facebook for Hospitality

  • Best times: Monday 11 a.m., Friday 8–11 a.m., Monday, Tuesday and Thursday 4 p.m.
  • Best day: Friday
  • Worst day: Sunday

Best times to post on Instagram for Hospitality

  • Best times: Wednesday noon, Thursday 3–4 p.m., Friday 8 a.m.–noon
  • Best day: Friday
  • Worst day: Sunday

Best times to post on Twitter for Hospitality

  • Best times: Wednesday 3–5 p.m., Thursday 10–11 a.m.
  • Best day: Thursday
  • Worst day: Sunday

Best times to post on Facebook for hospitality

Best times to post on Instagram for hospitality

Best times to post on Twitter for hospitality

Source – sproutsocial

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Simran Choudhary August 26, 2021 0 Comments

The Importance of Instagram Stories

Every so often, we get asked: “Do I really need to use Stories to grow on Instagram?” It’s common: Camera shyness can be a real issue, but it doesn’t have to stand in the way of growing your influence, especially if you’re looking to enhance your content! In this digital age, it’s one of the best tools that you can use to grow, so why not use it to your advantage? Here are a few reasons why Instagram Stories are so important.

Growing Stories

Since its debut in 2016, Instagram Stories has grown exponentially. Approximately 500MM Instagram Stories users are active every day, according to TechCrunch (half of Instagram’s 1 billion users). Adding to the power that Stories has, Instagram has seen a 100MM user increase in just six months since reaching 400MM daily users in June 2018. To make that number even bigger, Stories were only used every day by 250MM people in 2017! It’s safe to say that most of your audience is on Instagram Stories and they can’t wait to learn more about you and your brand on Instagram Stories.

Watch-Time Is Increasing

Besides growing the user base, watch time on Instagram Stories has been rising at a rapid pace over the past year. As reported by TechCrunch, Instagram video watch time has increased 80 percent year-over-year, and the number of videos shared has increased fourfold. Users, as well as brands, have been increasing their stories usage to create more dynamic and engaging content, resulting in much more watch time. It may seem like you have more Stories to compete with, but it also means that you can get creative and see what other profiles do to engage their audiences. Take this as a chance to improve your content!

Ad Dollars on Instagram

Almost one in three brands invest their ad dollars on Instagram, which represents 23% of their ad budgets, mostly due to Instagram Stories. More brands are realizing the value of investing their ad spend on social media, but most importantly in Instagram and Instagram Stories ads, according to a recent Merkle study. While Instagram sponsored posts and ads do not allow you to create dynamic ads while users are watching Stories, Instagram Stories allows you to create an impact that will cause them to watch your ad and convert.

Increase Engagement with Stories

Instagram Stories can help you elevate your visual content strategy; the tools available in the application allow you to get to know and understand your audience 10x better. With Instagram Stories, you can learn more about your audience than just reading their comments on your posts. Using the Poll, Question, and Emoji Slider stickers on Stories, you can allow them to further engage in your brand conversation by allowing them to vote, rate, and express their opinions and thoughts. You can take advantage of these features to help you develop a content strategy based on audience responses and feedback.

Utilizing the See More Feature

With Instagram Stories, you can go beyond your bio link and drive more traffic to your website with the ‘See More’ option. In addition to engaging with your audience and displaying your brand’s personality, you can drive traffic to your site beyond just the link in your bio. Through the ‘See More’ Feature, you can take your brand beyond social and convert more followers back to your site if you have over 10K followers or are “verified” on Instagram. In addition, if you have a visually impactful Story with a clear call to action to drive followers back to your site, you will see your conversion rates increase over time.

Boosting Sales with Shoppable Stories

You can not only drive more views to your content but also increase sales with ‘Shoppable Stories’. For example, if your business sells products, then by creating Stories that visually market the products and illustrate how it’s used, your audience will be more likely to purchase. You don’t need to restrict yourself to one swipe-up link if you’re showcasing multiple products. As long as your Instagram account has ‘Shoppable Stories’ capabilities, you can tag the products from your product catalog just like you do when you tag another Instagram account and let your followers purchase directly from your Story.

To lean more connect with us today [email protected]

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Simran Choudhary August 19, 2021 0 Comments

Are you experiencing a decline in engagement on Instagram? Here is how to fix it

For some time now, Instagram engagement has been declining overall, but it isn’t for all the bad reasons. One of the major reasons behind this is due to Instagram’s commitment to removing bots, spam, and comment pods in order to ensure that your followers and engagement are real.

It took Instagram roughly four years to reach its first 300 million users. The number of monthly active users reached 500 million in June 2016. Almost a year later, the same number of people joined. At the end of September 2017, there were 800 million active monthly users on the platform. In 2021, there are 1.074 billion Instagram users which is a 22.9% increase from 2020. While Instagram was meant to be only a photo-sharing platform popular with teens, it has grown to become one of the most popular social media sites in the world.

However, this kind of rapid growth leads to saturation. The saturation of feeds leads to greater competition for users’ attention, which means decrease in engagement. 

Let’s explore the reasons for this downward spiral:

1. Poor quality audience

Lack of quality followers is one of the biggest factors affecting engagement, and it is generally a good thing to have many followers, unless they are inactive or fake followers. Having fake followers will decrease the overall engagement rate, regardless of whether it was intentional or not.

Instagram’s algorithm evaluates engagement in the following way:

  • Initially, only a small percentage of your followers will see your new post.
  • This feature measures likes and comments on your latest post and compares them to engagement on older posts.
  • The new post will be shown to your remaining audience if it is getting a higher engagement rate.
  • In contrast, less engagement indicates you may have fake followers, and this might contribute to a lesser chance of having your post seen by the rest of your audience.

If your audience is fake and inactive accounts, they almost never interact with your posts which in the end will lead to a decline in your engagement rates.

2. Shadow bans and hashtag restrictions

As a result of a recent change in Instagram’s algorithm, users have started using comment pods as a way to bypass the algorithm. Engagement can be improved by using comment pods, but they are inauthentic. Furthermore, Instagram bans users they believe are part of an abusive comment pod.

Another reason users are seeing a decrease in engagement is restricted hashtags. Platforms classify them as either NSFW or spammy (like #beautyblogger or #follow4follow) and reduce post visibility. As soon as an account is flagged, it is checked for suspicious activity and you could be shadowbanned. 

Unfortunately, Instagram doesn’t ever release a list of banned hashtags, so it’s difficult to know or check on a regular basis. However, if you think your hashtag is banned, we recommend you search the hashtag and see what comes up. If there are “posts hidden” messages, you should know that the hashtag is banned, and it’s best to stop using it. 

3. Robots and automation

Several automation websites, such as MassPlanner and Instagress, have been shut down by Instagram. These apps help users gain followers and engagement by creating bots. These are like mini robot clones with the same interests and preferences as the original user. These are not necessarily fake accounts, but they artificially boost engagement as they just like and comment on other people’s posts. It does not matter if you use automated tools yourself, you will be affected if your followers used them. Since they don’t like everyone’s post in their feed, engagement can decline.

4. Suppression of hashtags for business accounts

The new algorithm acts differently depending on the account type, and posts related to a hashtag can only be seen by people who follow the pages associated with that hashtag unless it is a top post.

Business accounts are subject to this rule,  and this means that accounts that follow specific algorithmic rules will have a harder time getting featured for some hashtags.

5. Saturation

Overall, Instagram post interactions have decreased by a whole 33% in the past year. A 27% drop was seen in likes and comments, and 39% drop in comments and likes on videos. The primary cause of all of this is Instagram saturation.

There is an increase in both the user base and posting frequency. More content is showing up in users’ feeds since they follow more accounts than before. There’s a ton of content to keep up with, and it’s a bit overwhelming. In the end, this increased competition for engagement has resulted in a decline in engagement.

In light of all of this, what is the solution to the decreasing Instagram engagement?

1. Using #hashtags strategically

When used correctly, hashtags can be used to gain popularity among target audiences. They enable other users to find, follow, and interact with your Instagram account. However, you won’t achieve anything by using and abusing random hashtags.

You can get featured in feeds by using relevant hashtags that are popular with your target audience. It is also recommended to use creative hashtags with your posts, as the narrower their scope, the more engaging they are to users.

2. Calls-to-Action

Get your posts seen by your followers by adding a captivating caption. Adding a call-to-action to the caption of your posts is the easiest way to get them to interact. According to the Instagram algorithm, posts with higher engagement are more likely to appear in user feeds.

For Example, engage your audience by providing a question, for instance, how they feel about a product or asking them to leave a reply in the comment section. 

3. The best time to post

Another way to improve your engagement is by posting during peak hours, when your target audience is most likely to be online. This way you can reach the greatest number of people with your posts.

Obviously, peak times will vary depending on the kind of target audience and time zone. You can use Instagram Insights to discover when your followers are using the app if you have a business account. Posting at different times can also be an experiment to determine the best time to post.

4. High-quality content

Here is a recommendation that comes right from the source: Last year Instagram for Business responded to users experiencing issues with its new hashtag search policy.

Instagram wants people to put more emphasis on quality content to increase engagement. Rather than focusing on hashtags, they suggest focusing on a proper growth strategy for their target audiences. This shows their commitment to encouraging and promoting authentic engagements.

This also means, businesses are encouraged to allocate appropriate budgets for their Instagram growth, as organic growth is going to be a slow option. Allocating budgets for the business account growth also means building your target audience which will result in higher and quality engagement which is beneficial in the long run.

5. Instagram Stories

More than 80% of consumers prefer brands to post live content on social media. This is exactly why you should take advantage of Instagram Stories. Use relevant hashtags in your Stories to reach more people and catch their attention, along with other options such as location tag.

Engage your followers by posting behind-the-scenes photographs and bloopers, make it fun and engaging. Another trick is to share stories from live events. The Instagram Stories feature is a great way to gain more likes and comments in real-time, which improves your engagement rate.

Conclusion

Instagram is constantly changing and improving its algorithm to provide a better experience for users. There is no doubt that engagement has declined over the past few months, but shortcuts like bots and comment pods won’t last. All they can do is create a false sense of security.

We recommend to focus on the tips shared here because they are timeless and will not change with time or algorithm changes. You will be on the right track.

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Simran Choudhary August 12, 2021 0 Comments

Here is Why Your Ecommerce Store Needs a Mobile App

Whether to have Ecommerce websites and mobile commerce, or m-commerce, options aren’t an either/or circumstance. Both play various roles in the client journey and cater to various audiences. What is fundamental is that you don’t overlook mobile experiences while designing the ecommerce strategy for your business.

As per the Pew research, 8 out of 10 Americans are online shoppers, and 51% of them use mobile phones while shopping. If you aren’t utilizing mobile traffic, your business is more likely to miss out the important conversions even at the present time.

Whereas a responsive site is an excellent beginning point in your m-commerce journey, having a mobile app has different benefits than having a mobile website. Here is why your ecommerce business requires also a mobile-app as an add-on to your a mobile-responsive website:

1. Easy to use and provides better user experience

Even though you have a responsive website for your business, when the user logs onto it, the browser would always ask the user to sign into the account in order to move further for shopping. Whereas in mobile apps, the user information is already stored in the app and the users are required only to sign in once, while they download the app.

And since the users don’t require to sign in every time while shopping online, the ease of use is higher and the user satisfaction is also high. Mobile applications also help the users to switch between different tabs, making navigation and overall user experience simpler in comparison to that of the website.

2. Access to phone-native features

The phone’s native capabilities can be utilized using mobile apps, which is not possible in the mobile websites case. The integration of built-in smartphone features like GPS and cameras helps the user with enhanced user experience. Interactive shopping with the help of augmented and virtual reality is an app-only feature.

The other advantage is the fact native apps are available for offline use. The apps do acquire the space on the user’s device, they can be used even when the phone is not connected with the internet, resulting in an on-the-go shopping experience for the users.

3. Using mobile apps as a marketing channel

Mobile apps provide an opportunity to convey a unified omnichannel experience to the clients. Apps can permit social media integration that joins the different channels of client engagement. The client choices are saved within the app, promoting customized content being displayed to the potential clients.

Using geofencing and push notifications sent out to the user’s device when they are in proximity of the physical stores or in case of any special offer can also result in a more engaged customer base.

Using geofencing and push notifications sent out to the client’s device when they are in proximity of the physical stores or in case of any special offer can also bring about a more engaged client base.

4. Easy checkout with several payment options

Shopping-cart desertion is the biggest problem that retail businesses face. Whether in-store or on an ecommerce platform, clients are more likely to to leave the app if the checkout possesses complexity or problem.

Mobile apps eradicated friction from the checkout process by making it interactive. The global popularity of mobile wallets exists only because they help in fast processing of transactions. Features like fingerprint scanning and facial recognition help eradicate the problem from the checkout and payment process by allowing faster authentication.

5. Incorporation of advanced tech for interactive customer experience

Mobile apps and technology go along altogether. Incorporation of augmented reality in mobile apps is already taking place, with brands like IKEA and Sephora leading the transformation. The inclusion of AR/VR in apps makes them more interactive and results in potential client experiences.

Apps also take into account the integration of artificial intelligence in the form of chatbots to work with the client in searching for their favored things and getting them through the checkout. Customized shopping assistants that are controlled by AI algorithms would soon turn into the standard, making shopping simple and fun — as it ought to be.

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Personalized Ads Matter – Let’s Explore

On a daily basis, people use Facebook and Instagram to browse and find various things — from the fun and eclectic to the more significant and extraordinary. Everybody’s News Feed is unique, which means you are more likely to see the content suited to your interests, groups you need to join, creators you need to follow, and products and services you need to buy. This disclosure is totally fueled by personalization, and it’s the not-so-secret sauce that assists individuals with finding items and services that match their requirements. It’s additionally the engine small businesses use to reach their most potential clients, at an affordable price. We believe that is useful for small businesses and for individuals that love their products. Furthermore, we need more individuals to know why.

Today we are sharing an update of Facebook’s continued investment in products and resources that can help small businesses navigate the road to recovery from the COVID-19 pandemic.

Exploring Facebook’s ‘Good Ideas Deserve To Be Found’, an activity that features how customized advertisements are a significant way individuals find small and medium businesses on Facebook and Instagram, and how these promotions assist independent companies with growing their reach and client base.

It’s a crucial time to have this discussion since small businesses are confronting the greatest challenge of their lifetimes, with 47% saying they probably won’t survive the next six months or are uncertain of how long they will remain above water if current circumstances persist (Facebook 2020 US State of Small Business Report). For some, digital marketing has been a help, with 66% of small businesses across 17 nations announcing that they began or expanded their use of digital tools for marketing, and 61% reporting they expect to increase the use of these tools post-pandemic (Deloitte Digital Tools In Crisis).

Smart ideas Deserve To Be Found commends individuals discovering businesses they love on Facebook and Instagram like Goat House Farm in Tallahassee, Florida. Owner Melissa Hughes utilizes customized advertisements to connect with individuals who need to take their yoga abilities to the next level — with goats! What’s more, House of Takura in Houston, Texas, established by Annette Njau, who had a plan to create a lifestyle brand that recounts an account of African traditions with Western influences, while also supporting strengthening work in Africa.

Each business begins with an idea, and having the option to share that thought through customized advertisements is a big advantage for small businesses. It has helped make advertising affordable for small businesses like Melissa and Annette and assisted individuals with finding products and services they probably won’t have something else — like that goat yoga class they didn’t know they needed. Restricting the use of customized advertisements would remove a fundamental development engine for businesses.

To do everything Facebook can to help small businesses during this difficult period, they are also presenting product updates with small business growth in mind:

  1. Facebook is working on Ads Manager to make it simpler for SMBs to begin and utilize personalized marketing plans to expand the estimation of their advertising investment. With a simplified dashboard available at login, SMBs can understand campaign performance and make optimizations quicker.
  2. Facebook realized SMBs are being asked to do more with less; so they are proceeding to postpone expenses for businesses selling with Checkout on Shops through June 2021. As shared previously, they won’t gather any charges for paid online events until in any event August 2021.
  3. Restaurants have been hit especially hard by the pandemic, so they are introducing new alternatives with note what sort of dining experience is accessible, and making this simple for individuals to find in Businesses Nearby. They have also included another menu tab on Pages so businesses can upload their menu straightforwardly to their Page.
  4. Facebook is updating the Business Resource hub on Facebook and Professional Dashboard on Instagram with more information on how customized advertisements work. Also, they are making it simple for businesses to businesses their good thoughts to new Instagram sticker and #DeserveToBeFound hashtag on Facebook.

These investments build on the free tools and resources they introduced a year ago, as Facebook Shops and Facebook Business Suite, small business grant programs, and virtual training to help small businesses navigate the pandemic. Facebook will keep on ensuring small businesses have a voice to reach customers and ensure their good ideas are found.

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Why does Personalized Ads Matter?

There’s no doubt: the digital revolution has changed the manner in which individuals react to marketing. On account of improvements like cloud solutions, data analytics, artificial intelligence(AI), and machine learning, marketing strategies and approaches have developed drastically in only a few years.

In this rapidly evolving market, advertisers need to work fast to keep up – however on the positive side, they have a totally different universe of chances opened up for them to be innovative. In addition to other things, they currently depend on things like marketing personalization to improve results. Here’s the reason customizing your marketing approach is so crucial– and why you should do it.

What is marketing personalization?

People are continually bombarded by a wide range of information targeted at them, be it billboard ads, TV advertisements, emails, social media, and many brands clamoring for their attention. So it’s just normal that we’d block out the majority of that, particularly what we don’t find personally relevant to us.

This implies that in case you’re attempting to contact your audience with generic, impersonal content, you’re losing perhaps a chance to engage them and encourage them to remain with you in the long run. Talking to them directly, with laser focus around what they like and are normally interested in, is your smartest move to win them over.

That is the place where personalization comes in. More or less, marketing personalization implies interacting with your audience and clients in a way that feels individual and human, taking into consideration their likes, preferences, and interests.

A personalization strategy can incorporate customized email marketing campaigns, customized ads, targeted product recommendations, custom-made content, and lots more.

Why does it matter?

Personalization is turning out to be an upper hand, yet something that your clients expect through each interaction with you. 31% of customers say that they wish their shopping experience was more customized than it currently is, and just 22% are happy with the level of personalization they are getting. A Deloitte study also found that 36% of clients are keen on purchasing customized products, and 48% said they would be willing to wait longer to receive them.

A study by Evergage has discovered that advertisers also see the value of personalization: 96% of respondents felt that it assisted them to advance customer relationships, and 88% said that they saw a measurable lift in business results. 61% also said that personalization assisted them to deliver a better customer experience.

The figures are clear: what clients truly need is a personalized experience, tailored to their interests and requirements. Indeed, many currently consider client experience to be the key brand differentiator for clients, more so than cost and product.

How can you use marketing personalization?

With so many personalization choices and potential outcomes, things begin to get complex  – how are you expected to understand what all of your clients like? How can you tailor your campaigns around them individually without investing too much energy in it?

That is the place where automation and data analytics come in. Your client information is the most important thing you can use to construct the best personalized campaigns. For instance, in order to build newsletters that suggest significant substance for your clients, you can automatically gather information from their previous reading history and suggest other blog posts and articles on comparative or related subjects.

Similarly, knowing your clients’ job title, area of expertise, topics of interest, and surprisingly their geographic area can work in your favor to help you segment email marketing campaigns.

Benefits of personalization

Exceptional customer experience

Having friendly customer agents to assist your clients is extraordinary, yet it isn’t sufficient these days. Companies must provide exceptional client experiences all through their journey with the company or its products – and that incorporates social media interactions, automatic emails, recommendations, and much more.

In fact, more and more customers are anticipating a customized and extraordinary journey with organizations. Research conducted by Salesforce has discovered that clients will give more information in return to customized advertising, with 58% of respondents saying that a customized experience is vital when dealing with a company.

Also, 52% of purchasers are somewhat likely to switch brands if an organization doesn’t give enough personalization, and 57% will share individual information in return for customized offers and discounts.

Increase revenue, sales, and conversions

Offering customized services just makes business sense. In the event that clients are getting reading and item suggestions that speak to their interests, they’re more likely to consume them. If they’re happy with the service they get and the communications they get from a company, they’re bound to stay loyal and choose the company over its competitors.

It makes sense that customizing your services and offering a customized experience will help your sales and conversions, and the figures support it: 75% of buyers lean towards purchasing from a brand that knows their name and purchase history, and analysis by Forbes shows that advertisers that deliver customized web experiences are getting double-digit returns in marketing performance and response.

accurate-customer-data-for-the-complete-journey

Source- Hubspot

Boost customer retention

Customer retention is essential. Expanding client maintenance by 5% can increase benefits by 25% up to 95%, and it’s notable that it’s less expensive to hold existing clients than to gain new ones. Adobe’s Digital Index shows that 40% of eCommerce business income is generated by 8% of repeat clients, and advertisers in the US and Europe should get somewhere in the range of 5 and 7 new customers to equal the revenue of just one repeat customer.

Your chances of hitting these numbers increase if you provide a personalized experience: as indicated by research by Segment, 44% of clients are probably going to become repeat purchasers after a customized experience with an organization, while 49% have bought an item they didn’t at first expect to purchase in the wake of having a customized insight.

segment-research-marketing-personaliozation

Source- Hubspot

3 ways to personalize your marketing approach

Segmented email marketing

Research shows that customized emails have 29% higher opening rates and 41% higher click-through rates, so on the off chance that you need to customize your promoting approach, fragmenting email advertising correspondences ought to be at the first spot on your list. Almost certainly, you have a lot of significant client information put away in your applications, similar to your CRM or email promoting apparatuses, looking like tags, categories, labels or custom fields.

This data would enable you to separate your clients into groups based on their interests, preferences, or necessities. You can utilize this sort of information to make segmented email records and send customized messages that your clients really want to read.

You can also section your campaigns dependent on demographic data, geographic location, or purchase history, and you can gather this data through sign-up forms, surveys, quizzes, and client profiles that accumulate information about their topics of interest and preferences.

B2B companies can segment their client base as per industry, size, revenue, and area, for example. When this data is automatically collected, you can make intelligent work processes to automatically take care of this into your email marketing tools.

You can also make customer-specific news feeds, topic pages, and content collections by optimizing your content topics and clusters as indicated by what your shoppers look for and like.

Targeted discounts and offers

Clients are extremely receptive to customized discount codes and offers, and most of them actually expect it. Salesforce’s research found that 62% of buyers anticipate that companies should send them custom-made offers and discounts based on their past buys, and 57% of them are willing to exchange personal data in order to receive it.

For example, you can offer customized discounts on comparable products to the ones they’ve bought previously, or you can reconnect clients who haven’t connected with you in a while by sending them coupons and offers dependent on their last buy with you.

Campaign Monitor shares this example from Sephora, which joins a divided email campaign and targeted discount offer. They sent one sort of email to VIP clients offering them a special discount on their new product line, and another sort of email to non-VIP clients.

sephora example

Source- Hubspot

Personalized reading and product recommendations

This is a relatively basic approach to draw in existing clients and reconnect older ones. By showing them similar products to those they’ve bought previously, or by sending them customized reading suggestions dependent on the topics of their interest, they’re more likely to engage with your campaign.

For instance, the online publishing platform Medium requests its clients to pick their topics from interest when signing up, and afterward utilizes this data to send newsletters with reading suggestions on the topics that interest them or that they’ve read about previously.

Medium example

Source- Hubspot

Amazon is another incredible example of this, showing clients customized product suggestions dependent on items they have seen, bought or added to their wish lists.

Amazon Example

Source -Hubspot

How to use your customer data for personalization

Remember that you’re not ensured to engage every single customer, regardless of the amount of personalization you use, however, utilizing client information the correct way can teach you what your shoppers need and the best approaches to contact them. A/B testing is an extraordinary method to figure out what turns out best for your brand and what your clients react most to.

Moreover, recall not to try too hard – the line between personalization and invasion of privacy is remarkably thin. Spamming your clients, asking for too much information, or utilizing data they didn’t give you can end up scaring them off – one survey has found that 28% of individuals don’t care for it when organizations utilize their information when they haven’t explicitly given it first. You additionally need to ensure your information protection strategies are clear and agreeable with guidelines like GDPR.

At last, it’s difficult to come up with a killer personalization technique if your client information is everywhere. For instance, imagine a scenario in which your support agents gather a great deal of valuable data about clients, but your marketing team doesn’t have access to it because that data is stored in a different tool. That data could have a significant effect while making division or a customized marketing campaign – but if it’s not being put to good use, it loses its value.

To make the most out of the client information you have, matching up your contact information is the way to integrate everything.

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Call-To-Action (CTA) – 7 ways on how to use it effectively

Wondering how you can boost your click-through rates of your emailers, increase the sales of your e-commerce store, or enhance the conversion rate of your website? In other words, how can you accomplish a win-win situation?

A Call-to-Action (CTA) is used to allow a reader to perform the required action that will fulfill the main objective of the marketing content or channel in question. Some tips of CTAs are the Buy now button which is placed on online stores or Learn more links on articles or newsletters.

In the digital marketing context, they are regularly referred to as Call-to-Action buttons, as they will in general be intended to stand apart from the rest of the content. The button is typically clearly noticeable, and it regularly has an eye-catching teaser text.

What are the main points to consider when utilizing and fine-tuning Call-to-Actions? Go through these 7 tips to understand better:

1. Design for a specific context

Wondering where to place your CTA? Whether it is a newsletter, an ad, a landing page, or an online store, the CTAs could have different requirements for various channels. It is, therefore, crucial to design your CTA button to really stand out from the other parts such as content and design.

For newsletters, the consistency between your CTA copy and the introduction text may affect your CTA’s proficiency to a great deal. For online stores, on the other hand, the most significant factor might be the clear visual plan of the button, as the items on a site are often surrounded by pictures, descriptions, and different components.

Always consider the specific context when designing your CTA.

Neil Patel Example2. Optimize for various devices

As per Statcounter, mobile users make up over half of all web traffic today. Make sure that your CTA is improved for various gadgets, for example, cell phones, tablets, or desktops.

Utilize a responsive design for your newsletters and sites, so your CTA looks great regardless of the device. Ensure that the button fits screens of various sizes, while ideally keeping the plan something similar.

3. Various Call-to-Actions for various purposes

Consider the following: What is the primary objective you need to accomplish with your CTA in this particular context? Is its aim to build your blog’s traffic, sustain a lead on the buyer’s journey, or maybe get criticism on a product or a service?

Your Call-to-Actions may be altogether different depending upon their motivation. In many cases, you should direct away from the most generic ones, for example, Learn more.

4. Know your audience

Who is the audience you need to get a response from? What might trigger them to register?

Offer incentives like quality content for the reader and get innovative. Observing upon your intended target audience interest and manner of actions, sometimes a bit of humor might do the trick, for example.

Really Good Emails ExampleUsing personalization in your CTAs can make them more viable. The present innovation offers different kinds of chances for marketing automation and triggered communication. With the help of innovation, you can have different Call-to-Actions relying upon which channel the individual came from, and what their activity was before seeing your CTA.

Spotify CTA Example5. Brief & noticeable CTAs

Keeping your CTA’s short and exact often works better compared to making it excessively complicated. This additionally will in general make the design more clear, and allows you to fit the button on a single row.

Make your CTA stand out, but not to the point of irritation – there’s no requirement to add flashing lights or ten exclamation marks. However, we do recommend you give close consideration to the colors and also the design as well as the surroundings of your button.

Does it pop out enough or are there so many distractions on the site which might divert or confuse your audiences? Do the surrounding elements like product details and images support the CTA?

In addition, give careful thought to the arrangement of the CTA. Numerous readers keep an eye on quickly browsing the upper parts of a newsletter or a website. Because of this, your CTA should be placed sufficiently high on the email or site page.

You can run a heatmap investigation of your site or landing page to track down the best arrangement for your CTA. This should be possible,  for example, with Hotjar or VWO.

6. Consider a secondary CTA

Performing the required action proposed by the CTA might be too big a leap for some readers. At times the primary Call-to-Action can be joined by a secondary CTA, for example, a ‘See More’ review button next to an ‘Order Now’ button. The secondary CTA button is often planned such that it separates it from the main CTA by using different graphics or colors.

You should even reintroduce the primary Call-to-Action later on to those readers who chose to click on the secondary option. With the help of this, you can convince your potential customers to perform the required action like making a purchase after all, rather than bouncing off from your website.

Apple CTA Example7. Analyze and double-check the path

At the point when you’re evaluating the effectiveness of your Call-to-Action, it’s essential to consider the path that leads to it. What were the actions prior to seeing the CTA? Is the way tempting enough to make your intended audience perform the desired action?

What happens after the CTA button is clicked: does its color change or will the reader be directed to a new landing page, for instance?

You must cover all the perspectives and consider your digital marketing and its channels holistically. For example, if you use a CTA in your newsletter, as a link to a blog, is your website up-to-date and functional? Was the path smooth for the purchaser in your online store?

The Behavior Flow feature on Google Analytics is a great tool for assessing your site clients’ way. Indeed, even a well-made Call-to-Action will not be helpful if technical issues or some other sorts of inconsistencies emerge along the way.

Measure and analyze your results

Get the most out of your digital marketing by measuring and analyzing the performance of your CTAs. Try different word choices, visual elements, and placements and make adjustments based on real data. This allows you to improve your communications and digital marketing.

cta-article-infographic-eng-750Take advantage of your digital marketing by measuring and examining the performance of your CTAs.Try different word choices, visual components, and placements and make changes dependent on real information. This helps you to improve your communications and digital marketing.

For assistance, contact us at [email protected]

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